FAQs
Quick answers on pricing, confidentiality, legality, timelines, and what to expect.
All of our prices are listed on our pricing page for transparency.
Most private investigators charge by the hour (often with a retainer) and bill for investigator time, travel, and case expenses such as records, databases, or specialized tools.
One Year Credit Expiration. Unused credits expire 1 year from the date your package was purchased. If an additional Lite, Plus, or Heavy package is purchased before the credits expire, the expiration date of all unexpired unused credits resets to the new package's expiration date.
No. Everything we do is confidential. We will never disclose that you hired us, all the information you provide will be securely stored, and all our services will be conducted in secret to safeguard you from suspicion and retaliation. Our investigators are trained in covert operations and will never reveal your involvement. If we need to communicate with you, we can use secure, encrypted channels if you believe you're being monitored.
Yes, everything we do is legal. Crime Fixer is a licensed private investigation agency in Washington State (License #DOR00031710). We carry $1,000,000 in general liability insurance and a $10,000 surety bond. We coordinate with attorneys and law enforcement to ensure we're operating within the bounds of the law and that all the evidence we gather will hold up in court. We've successfully provided evidence in hundreds of criminal and civil cases.
You can schedule available service times through our online booking system up to 30 days in advance. Service packages activate after one-time package checkout and include next-day report delivery.
We provide service throughout Washington State. Our office is located at 400 University Street, Seattle, WA 98101. Travel time is calculated based on the round-trip travel from our office to the service's starting location, and back from the service's ending location to our office. Remote location searches and background checks can be conducted anywhere in the country.
Yes. All evidence we gather is obtained through legal methods and is admissible in court. We provide court-ready reports delivered by 9:00 PM the next day with timestamped evidence. We've successfully supported hundreds of criminal and civil cases with our evidence.
A private investigator (also known as a PI, private eye, private detective, personal detective, or personal investigator) is a licensed professional who conducts investigations on behalf of individuals, attorneys, and businesses. Private investigators gather evidence, locate people, conduct surveillance, perform background checks, interview witnesses, locate assets, and document what happened. Unlike law enforcement, private investigators work directly for you and focus exclusively on your case.