Private Investigators Who Stop, Solve, & Prevent Crime
Frequently hired for criminal, family, and other types of investigation - helping 500+ families get the evidence they need to change the course of their lives and the lives of their loved ones.
Criminal Investigations
We investigate crimes that threaten your safety, finances, and wellbeing:
Family Investigations
We gather evidence for family law cases and domestic disputes involving:
Other Investigations
We also conduct specialized investigations and services that include:
Portfolio & Case Studies
Documented cases where our investigators neutralized threats, recovered victims, and delivered justice.
Stopped Gang Member
A violent criminal was stalking our client after being linked to the death of a child and multiple attempted murders.
Problem
A client was being stalked by a violent criminal who was responsible for the death of a child and attempted to murder multiple people.
Approach
We conducted a comprehensive background check to learn everything about the stalker - where they grew up, friends & family, schools, relationships, belief systems, hobbies, social media, and criminal record. Then we developed a strategic deterrence campaign using this information that caused the stalker to voluntarily disengage.
Outcome
The stalker immediately stopped and moved out of the area within a few weeks - never knowing our client was involved because the operation was designed to avoid any correlation with our client.
Located Kidnapped Child
A client's child was kidnapped by a family member and taken to an unknown location with no leads from police.
Problem
A client's child was kidnapped by another family member and taken to an unknown location.
Approach
We used geolocation data from the kidnapper's phone and tracked them to an apartment complex. We positioned cameras outside the building to confirm they were there, remotely monitoring when they came and went. We then conducted in-person surveillance from across the street to make sure they didn't leave.
Outcome
Once confirmed, we called the police to perform a rescue and the child was safely recovered.
Rescued Abused Woman
A client's daughter was being physically assaulted by her boyfriend and couldn't safely leave the situation.
Problem
A client's daughter was being assaulted by her drug dealing boyfriend.
Approach
We conducted surveillance to document the abuse, gathered evidence of the boyfriend's criminal activities, and coordinated with law enforcement to build a case.
Outcome
Evidence provided to authorities led to intervention and the daughter was safely removed from the dangerous situation.
Removed Dangerous Tenant
A violent tenant was threatening neighbors and other tenants. An eviction moratorium prevented legal removal.
Problem
A client's tenant turned out to be a heavy meth user who threatened other tenants and neighbors with physical violence. Eviction wasn't an option due to an eviction moratorium, and police couldn't help because the tenant always acted normal when they arrived.
Approach
We got on the lease to legally conduct undercover surveillance. We documented the tenant's criminal behavior, including stealing mail from other tenants, and provided the evidence to law enforcement.
Outcome
The tenant was legally evicted from the property (despite the eviction moratorium law).
Hunted Down Burglar
A valuable item was stolen from a client's home while they were out of town. Police were unable to recover it.
Problem
A client had a valuable item stolen from their home while they were out of town.
Approach
A week later we found the item listed for sale on a local online marketplace and set up a meeting with the seller. We did an undercover buy to retrieve the item and secretly recorded the meeting. We identified the seller using our private databases.
Outcome
Item recovered and evidence turned over to the police for prosecution.
Recovered Stolen Vehicle
A client's vehicle was stolen and driven across state lines. Police were unable to locate it despite a report.
Problem
A client had their vehicle stolen and the police were unable to find it.
Approach
Using our nationwide network of license plate scanners, we tracked the vehicle's movements across state lines.
Outcome
We located the vehicle in less than 24 hours, even though it had been driven down to California by the thief.
Criminal Investigation, Crime Protection, & Cyber Security Services
Comprehensive protection through criminal investigation, physical security, and cyber defense.
Criminal Investigation
Intelligence-led investigation to identify, locate, and build cases against criminals who threaten your safety.
Upon arrival, we'll physically scan the location to determine if the subject is there, verify who/what else is at the location, map out the area so we can understand the layout, confirm what type of surveillance equipment we'll need, select the ideal surveillance positions and ways to remain undetected, and identify what types of obstacles we're likely to encounter and how to overcome them.
After that, we'll conduct a stakeout - using high-zoom cameras, hidden cameras, and drones - to observe their activities, secretly follow them from location to location - on foot, in a vehicle, or with a drone - to see where they go and what they do, and go undercover - using disguises, fake identities, and believable cover stories - so we can get close enough to gather evidence of their activities.
We use legally obtained geolocation data, public records, and open-source intelligence to determine the location of the subject's electronic devices (phones, tablets, laptops, watches, headphones, vehicles), facial recognition software to find recent photos and videos that reveal their location, and automated license plate readers to pinpoint their vehicle's last known location.
Private databases, public databases, the dark web, social media platforms, and search engines are also used to gather additional location data; such as: address history, school records, phone numbers, email addresses, videogame accounts, employment history, traffic infraction records, social security numbers, voter registration information, vehicle maintenance history, marriage/divorce records, and recreational/professional licenses.
We use private and public databases to gather information about the subject's court records, police reports, bodycam footage, 911 calls, news articles, social media accounts, software subscriptions, real estate properties, business information, vehicle records, business records, real estate records, military records, and death records.
Witness Interview Services contact witnesses, ask them questions about the events that occurred, and record everything they say to ensure the details are correct. Then we type up a statement based upon what they told us, have them review it to confirm everything is accurate, and get their signature on it so it can be submitted to court.
We can distribute evidence we've gathered of the subject's illegal activities to authorities who stop, disrupt, and/or reduce their ability to commit crimes. Specifically, any evidence that can be used to send the suspect to jail/prison for violating court orders, shut down their business for regulatory violations, cut off their financial benefits due to fraudulent claims, and have their vehicle repossessed for non-payment or driving with a suspended license.
Their access to illegal resources/support can also be restricted by submitting evidence of their suppliers/associates' illegal activities to authorities.
We distribute evidence of the subject's illegal activities to media outlets, local news stations, and across social media to increase the pressure on authorities to take action.
If you need us to increase public awareness by distributing the evidence via paid social media advertising, we charge an additional fee for this.
We use private and public databases, investigative techniques, and public records to search for assets belonging to the subject - including bank accounts, brokerage accounts, investment accounts, cryptocurrency accounts, real estate properties, vehicles, businesses, and other property.
Asset searches are used to locate assets that may be hidden, transferred, or concealed - helping you recover what was stolen, identify where a criminal lives and what they own, and support civil recovery after being victimized by crime.
Bug Sweep Services find hidden cameras, audio recorders, GPS trackers, electronic harassment devices, and data cables designed to steal your private data.
We use radio frequency detectors to scan for devices, visually inspect the places where devices are usually hidden, disassemble items/fixtures to search for devices, use snake cameras to search for devices in hard to reach places, use infrared cameras to detect devices that use night vision, and use thermal cameras to locate devices that give off heat signatures.
We provide basic bug sweep services. For advanced bug sweep services, we connect you with a trusted provider. Additional fees for advanced services are based on the trusted provider's quote.
Crime Protection
Proactive physical security using remote monitoring, surveillance, and rapid response to prevent incidents.
Every time your security cameras detect someone on your property, or dash cams detect someone near your vehicle, a licensed private investigator personally reviews the live video feed to determine if they're a threat. Every motion-activated event is seen by human eyes - nothing is filtered or skipped.
If the person is behaving suspiciously or attempting to commit a crime, we'll confront them over loudspeaker and - if the situation escalates - immediately deploy a private investigator to the location. Upon arrival, we'll investigate, disrupt, and/or arrest the suspect, and - if your life is in danger - a bodyguard driver will extract you to a safe location.
We also monitor the live video feed whenever you enter and exit your property and/or vehicle to ensure you safely arrive and depart without incident.
If you need us to monitor more than one property and/or vehicle, or monitor a property and/or vehicle that is in a high traffic area, we charge a custom fee for this. Requires security cameras and dash cams equipped with motion detection that only send notifications when a human is detected with specific areas that can be customized by us.
We'll dispatch an undercover private investigator to follow you from location to location, or set up at strategic locations around your property, to scan the surrounding area for threats to your safety - while remaining far away enough so it's not obvious they're providing protection and close enough to physically intervene when necessary.
If a potential threat is detected, the investigator will position themself near you or property to provide protection. If someone attempts to commit a crime, we'll investigate, disrupt, and/or arrest the suspect, and - if your life is in danger - extract you to a safe location.
We'll dispatch a bodyguard driver to escort you from your current location to a secure vehicle, drive you to your next location, and escort you inside. During these times, we'll scan the area around you for known threats and identify pre-attack indicators - suspicious behavior, patterns, vehicles - so we can stop attacks before they happen.
If we detect a potential threat, we'll take alternate routes to confirm they're following us, and video record their activities so we can verify their identity to support future investigations, court cases, law enforcement interventions. Once we confirm they're following us, we'll take evasive maneuvers to lose them.
If an attack occurs, or is about to occur, our bodyguard drivers will physically intervene by arresting the attacker, disrupting the threat, or extracting you to a safe location.
If you witness a crime, notice suspicious activity, or are in a situation that makes you feel unsafe, you can call, text, or video chat with us 24/7. We'll dispatch a private investigator to your location, stay on the line to monitor the situation, and provide you with real-time advice until we arrive. Upon arrival, we'll investigate, disrupt, and/or arrest the suspect, and - if your life is in danger - extract you to a safe location.
We'll conduct simulated crimes to test you, your security team's, and your security system's ability to detect threats - making you a harder target for criminals. This includes evasion, bypass, and attack testing.
Bypass testing is used to assess your locks, doors, windows, alarm systems, security cameras, and electronic devices by attempting to find unsecured access points, using non-destructive tools to gain entry, and hacking/jamming security systems. We also use social engineering techniques to attempt bypassing any staff and/or security guards on your property.
We'll provide you a checklist of the things we were able to bypass and upgrades you can make to reduce the chance of a criminal bypassing your security measures in future.
Evasion testing is used to assess your security guard's ability to detect threats by attempting to reach a specific point on your property without being noticed allows you to see if they're doing their job correctly and also forces them to be constantly vigilant because they know they'll be tested at random - making them more likely to detect real threats when they arise.
Assault testing is used to assess your ability to detect threats by attempting to place a sticker on you without being noticed. This will increase your situational awareness and threat detection capabilities.
A licensed private investigator personally monitors and evaluates risks to your safety based on your real-time location and the locations you frequent (home, work, school, gym, etc). Every alert is reviewed by a human before it reaches you—ensuring accuracy and eliminating false alarms.
Your investigator will notify you about nearby riots, looting, murder, robbery, terrorism, natural disasters, harsh weather conditions, and shutdowns along the routes you travel—with context and recommended actions tailored to your specific situation.
Through your enabled smart devices (phone, watch, or ring), your investigator also monitors your vitals, detects falls, and watches for car crashes—so a real person can respond and alert emergency services the moment something happens.
We'll create an I.D. Kit that will be distributed to our investigators, law enforcement, and across social media in the event that you, your family members, or your pets are missing/kidnapped, or your vehicles or items are stolen. Each I.D. Kit contains names, photographs, serial numbers, and other identifying information.
If you need us to increase public awareness by distributing the I.D. Kit via paid social media advertising, we charge an additional fee for this.
Cyber Security
Digital defense that remotely scans, tests, and fixes gaps in your security systems with continuous monitoring.
Device security includes remotely identifying and removing malware (adware, spyware, stalkerware), updating outdated operating systems and applications, enforcing full-disk or file-level encryption, activating host-based firewalls, turning off unneeded Wi-Fi and Bluetooth auto-connect, disabling unsafe browser plug-ins, optimizing privacy settings in the device OS and browser, privacy-focused browser configuration, cookie management and tracking protection, DNS-over-HTTPS configuration, tightening user and app permissions on the device, app permission audits specific to mobile, mobile threat defense solutions, SIM card security settings, and enabling remote device tracking and theft recovery.
We secure cloud accounts like iCloud, Google Drive, Dropbox by optimizing privacy settings, enforcing MFA, ensuring sync clients are updated, privacy settings optimization across social media platforms, account breach monitoring and alerting, and reviewing connected third-party apps/permissions for cloud-connected services.
Network hardening involves setting up a VPN to encrypt traffic, enabling firewall policies on endpoints, configuring browser/email filters for phishing protection, spam and phishing filter configuration, email encryption setup (PGP/S/MIME), and configuring SPF/DKIM/DMARC for email domains (if applicable).
If you witness a cybercrime or notice suspicious activity on your device, you can call, text, or video chat with us 24/7. We'll remotely access your device and conduct a preliminary investigation to determine if a cybercrime has been committed. If you need us to use digital forensic tools, tactics, and techniques to gather evidence and identify who committed the crime, we charge an additional fee.
We provide basic cybercrime response. For advanced cybercrime response, we connect you with a trusted provider. Additional fees for advanced services are based on the trusted provider's quote.
We monitor and remove personal information about you from all major search engines, social media platforms, and background check websites that criminals could use to target you - including: name, photos, videos, phone numbers, home addresses, email addresses, and news articles. We also monitor and alert you about data leaks and breaches that could affect your digital and/or physical safety.
For an additional fee, we can make you a harder target through privacy obfuscation - publishing conflicting information to make your real data harder to identify, suppressing real search results, and creating noise profiles that obscure your actual online presence.
We attempt to remotely break-in to your devices, networks, and cloud accounts to test, assess, and improve your cyber security.
Security Concierge & Legal Services
Concierge support and professional legal services to complement your investigation, protection, and security needs.
Security Concierge
Support services that complement your investigation, protection, and security needs with dedicated assistance.
Secure courier services for confidential documents, evidence, and sensitive materials that require hand-delivery with chain of custody tracking.
Trusted key holder services for your home, office, or property. We securely hold and manage access keys for emergency entry, property checks, and authorized access when you're unavailable.
Secure storage for physical and digital evidence gathered during investigations, ensuring chain of custody is maintained and evidence remains admissible in court.
Professional installation of security cameras, dash cams, GPS trackers, and other surveillance or security equipment at your home, office, or vehicle.
We provide basic equipment installation. For advanced equipment installation, we connect you with a trusted provider. Additional fees for advanced services are based on the trusted provider's quote.
Emergency roadside assistance including vehicle lockouts, flat tire changes, jump starts, and towing coordination when you need help on the road.
We provide basic roadside assistance. For advanced roadside assistance, we connect you with a trusted provider. Additional fees for advanced services are based on the trusted provider's quote.
Professional locksmith services including lock changes, rekeying, lockout assistance, and security lock upgrades for homes, offices, and vehicles.
We provide basic locksmith services. For advanced locksmith services, we connect you with a trusted provider. Additional fees for advanced services are based on the trusted provider's quote.
Legal Services
Professional legal support including process service, court filings, testimony, and research for your case.
Court runner reviews documents to ensure they meet submission requirements, files documents at the appropriate courthouse, and provides you with proof of delivery. We can also perform record searches and retrieve documents in-person from the court clerk's office.
Process Service (the delivery of legal documents to someone for a court case) involves reviewing the documents you want us to serve to ensure everything is in order, printing and packaging the documents that need to be served, and serving the documents at a time and place where the person being served can't avoid us.
We then take a photograph of them being served so they can't claim they weren't, provide you with an affidavit of service, and - if necessary - notarize the affidavit of service and/or submit it to court on your behalf.
Court testimony services can enhance the credibility of your case by having our licensed private investigators testify in court about the evidence they've gathered.
This includes preparing to testify by reviewing your case to ensure we know all the facts, conferring with your attorney to see if there is anything else they recommend, and being on standby to testify.
Legal information includes providing you with legal forms, legal templates, legal procedures, and attorney selection research to help you find qualified representation.
Opposition research is used to uncover a judge's and/or opposing counsel's bias and weaknesses by sitting in on their active court cases, analyzing their previous court cases, and creating personality profiles based on what we discover - which can then be used to adjust your communication strategy and more effectively argue your case.
Deposition attendance provides a licensed private investigator to attend depositions on your behalf to observe witness behavior, take notes, and identify inconsistencies or areas for further investigation.
We review your case files, legal documents, police reports, court records, and other materials to identify inconsistencies, uncover overlooked evidence, and provide a detailed analysis that strengthens your legal position.
Automated Services
Services that run automatically with no scheduling required. Billing varies by type - see table below.
Proximity Dispatch
Automatically deploys service when we're within 15 minutes of a relevant location during the times you set.
A private investigator will be automatically deployed to provide Surveillance whenever we have availability and are within 15 minutes of a location where the subject is known to live, work, or visit - during the days/times and min/max durations you set.
A private investigator will be automatically deployed to provide Process Service whenever we have availability and are within 15 minutes of a location where the subject is known to live, work, or visit - during the days/times and min/max durations you set.
A private investigator will be automatically deployed to provide Break-In Testing whenever we have availability and are within 15 minutes of your property or your phone's GPS-tracked location - during the days/times and min/max durations you set.
A bodyguard driver will be automatically deployed to provide service whenever we have availability and are within 15 minutes of your phone's GPS-tracked location - during the days/times and min/max durations you set.
A private investigator will be automatically deployed to provide Protective Surveillance whenever we have availability and are within 15 minutes of your property or your phone's GPS-tracked location - during the days/times and min/max durations you set.
Scheduled Monitoring
Automated recurring scans that run on a schedule you set and alert you when new information is found.
Scheduled Monitoring that automatically alerts you whenever new background information is found.
Scheduled Monitoring that automatically alerts you whenever new location information is found.
Scheduled Monitoring that automatically searches for new personal information exposed on the internet and alerts you when it's found.
Scheduled Monitoring that automatically searches for new vulnerabilities and alerts you when they're found.
Threat Detection
Always-on passive monitoring that continuously watches for threats and alerts you when one is detected.
Every time your security cameras detect someone on your property, or dash cams detect someone near your vehicle, AI analyzes the video feed to assess the threat level. If the AI detects suspicious behavior - such as loitering, attempted entry, or criminal activity - it immediately escalates to a licensed private investigator for live review and response. If the situation warrants it, we'll confront them over loudspeaker and deploy a private investigator to the location.
AI continuously monitors and alerts you about risks to your safety based on your real-time location and the locations you frequent (home, work, school, gym, etc). Alerts are generated automatically by AI—no human involvement required—enabling around-the-clock coverage at a lower cost.
AI sends you notifications about nearby riots, looting, murder, robbery, terrorism, natural disasters, harsh weather conditions, and shutdowns along the routes you travel. If the AI detects a serious or escalating threat, it automatically escalates to a licensed private investigator for live review and response.
Through your enabled smart devices (phone, watch, or ring), AI also tracks your vitals, detects falls, and monitors for car crashes—automatically alerting emergency services the moment something happens.
Choose Your Plan
Full-service access to Criminal Investigation, Crime Protection, Cyber Security, Security Concierge, and Legal Services provided by a licensed private investigator. No contracts. Month-to-month. Pause or cancel anytime.
Full access to all 34 services.
What's Included
Your plan includes 30 minutes (½ hour) of service time each month. All services draw from this shared pool — scheduled services, automated services, communication, and travel. Every service type consumes minutes equally: 1 minute of any service uses 1 minute from your pool. The different per-minute rates listed below only apply when purchasing additional minutes or using time beyond your monthly included amount. Standard reports are included at no additional time cost. Unused monthly time does not roll over, but any additional time you purchase rolls over indefinitely.
You can book any available date up to 30 days in advance using our online calendar. Availability is shared among all clients on a first-come, first-served basis.
If you contact us and you're dealing with an emergency that restricts your ability to schedule or pay for service (for example: you're being physically assaulted or someone is breaking into your home), we'll immediately respond and provide service - 24 hours per day, 7 days a week.
Emergency response is typically triggered by Crime Response or Cybercrime Response situations where the nature of the emergency prevents you from scheduling or paying through normal channels.
Once we've completed service, you'll have 24 hours to pay for the services rendered through your client portal. If payment is not received within 24 hours, your account will be suspended until the balance is paid. Emergency response requires an active subscription.
Emergency response is based on a triage system where the client with the most critical situation is given priority. Response time is not guaranteed due to where the closest investigator is at the time of request.
If we have to end your service to respond to another client's emergency, you will receive triple the interrupted service time back as credited minutes that roll over indefinitely. This is the only circumstance in which monthly subscription minutes are credited back.
You can pause or cancel your subscription at any time through your account. When you pause, your remaining days are saved until you're ready to resume. If you cancel, you'll have full access to our services through the end of your current billing cycle. We do not provide refunds.
Standard operating expenses — gas, tolls, and parking — are always included in your subscription with no cap. Non-standard expenses — lodging, event tickets, vehicle rentals, court record fees, third-party services, private database fees, and anything else required to provide service — are covered up to a combined total of $4.95/month. Non-standard expenses that exceed the $4.95 monthly limit require your approval before being incurred and are charged to you at cost with no markup. During emergency response, normal expense limits and approval requirements do not apply — by requesting emergency response, you authorize CrimeFixer to incur all necessary expenses on your behalf.
Standard reports are included with your subscription at no additional cost. Rush reports incur an additional per-minute surcharge on top of your service time (see Rush Report below). Reports are delivered by 9:00 PM the day after service is completed. Each report includes a detailed timeline of events - plus date, time, and location stamped videos, photos, and any other evidence we've gathered. We also triple-check all reports for accuracy to ensure they're court-ready before submitting them to you, your attorney, or law enforcement.
1 free booking reschedule per month. Additional reschedules: the minutes from your original booking are deducted from your monthly pool, but no additional fee is charged. For example, rescheduling a 30-minute booking would deduct 30 minutes from your pool, with no extra cost.
Your subscription covers all family members in your household. All family members in your household can request service through your account, with a limit of one (1) active service request at a time being shared amongst everyone. Family Plan requires all family members who are 18 years or older to agree to our Terms of Service, and all family members under 18 years old to have written permission from their parents.
Overage Rates
The overage rate for all scheduled services - including Criminal Investigation, Crime Protection, Cyber Security, Security Concierge, and Legal Services - is $3.00/minute ($180/hour). This rate applies to any time used beyond your monthly included minutes. Additional minutes can also be purchased at this rate and roll over indefinitely.
The overage rate for all automated services - including Proximity Dispatch, Scheduled Monitoring, and Threat Detection - is $2.00/minute ($120/hour). Same-day service and after-hours surcharges do not apply to automated services.
All communication time (calls, texts, emails, video chats) deducts from your monthly minutes at $2.00/minute ($120/hour). You can schedule a time to contact us via our online calendar. Holiday, same-day, and after-hours surcharges apply on top of this rate when applicable.
Travel time deducts from your monthly minutes and is charged at $2.00/minute ($120/hour). Mileage is included. Travel time is calculated based on distance from CrimeFixer's Seattle office to and from service locations. Holiday, same-day, and after-hours surcharges apply on top of this rate when applicable.
If you need your report delivered within 3 hours of completing service, a rush report surcharge of +$1.00/minute (+$60/hour) is added on top of your service rate for the duration of that service. This surcharge stacks with holiday, same-day, and after-hours surcharges, and applies on top of all service rates including scheduled service.
Services provided on holidays incur a holiday surcharge of +$1.00/minute (+$60/hour). Holidays include: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. This surcharge stacks with rush report, same-day, and after-hours surcharges, and applies on top of all service rates including scheduled service, automated service, communication, and travel time.
Any booking where the service will be provided same-day (12:00 AM – 11:59 PM) incurs a same-day service surcharge of +$1.00/minute (+$60/hour). This surcharge stacks with rush report, holiday, and after-hours surcharges, and applies on top of all service rates except automated services.
Services provided between 9:00 PM and 9:00 AM (Pacific Standard Time) incur an after-hours surcharge of +$1.00/minute (+$60/hour). This surcharge stacks with rush report, holiday, and same-day surcharges, and applies on top of all service rates except automated services.
Emergency response is charged at a flat rate of $5.00/minute ($300/hour). This rate replaces all other service rates and surcharges — no additional surcharges apply. By requesting emergency response, you authorize CrimeFixer to incur all necessary expenses on your behalf. See 24/7 Emergency Response above for full details.
Full access to all 34 services.
What's Included
Your plan includes 300 minutes (5 hours) of service time each month. All services draw from this shared pool — scheduled services, automated services, communication, and travel. Every service type consumes minutes equally: 1 minute of any service uses 1 minute from your pool. The different per-minute rates listed below only apply when purchasing additional minutes or using time beyond your monthly included amount. Standard reports are included at no additional time cost. Unused monthly time does not roll over, but any additional time you purchase rolls over indefinitely.
You can book any available date up to 30 days in advance using our online calendar. Availability is shared among all clients on a first-come, first-served basis.
If you contact us and you're dealing with an emergency that restricts your ability to schedule or pay for service (for example: you're being physically assaulted or someone is breaking into your home), we'll immediately respond and provide service - 24 hours per day, 7 days a week.
Emergency response is typically triggered by Crime Response or Cybercrime Response situations where the nature of the emergency prevents you from scheduling or paying through normal channels.
Once we've completed service, you'll have 24 hours to pay for the services rendered through your client portal. If payment is not received within 24 hours, your account will be suspended until the balance is paid. Emergency response requires an active subscription.
Emergency response is based on a triage system where the client with the most critical situation is given priority. Response time is not guaranteed due to where the closest investigator is at the time of request.
If we have to end your service to respond to another client's emergency, you will receive triple the interrupted service time back as credited minutes that roll over indefinitely. This is the only circumstance in which monthly subscription minutes are credited back.
You can pause or cancel your subscription at any time through your account. When you pause, your remaining days are saved until you're ready to resume. If you cancel, you'll have full access to our services through the end of your current billing cycle. We do not provide refunds.
Standard operating expenses — gas, tolls, and parking — are always included in your subscription with no cap. Non-standard expenses — lodging, event tickets, vehicle rentals, court record fees, third-party services, private database fees, and anything else required to provide service — are covered up to a combined total of $49.95/month. Non-standard expenses that exceed the $49.95 monthly limit require your approval before being incurred and are charged to you at cost with no markup. During emergency response, normal expense limits and approval requirements do not apply — by requesting emergency response, you authorize CrimeFixer to incur all necessary expenses on your behalf.
Standard reports are included with your subscription at no additional cost. Rush reports incur an additional per-minute surcharge on top of your service time (see Rush Report below). Reports are delivered by 9:00 PM the day after service is completed. Each report includes a detailed timeline of events - plus date, time, and location stamped videos, photos, and any other evidence we've gathered. We also triple-check all reports for accuracy to ensure they're court-ready before submitting them to you, your attorney, or law enforcement.
1 free booking reschedule per month. Additional reschedules: the minutes from your original booking are deducted from your monthly pool, but no additional fee is charged. For example, rescheduling a 60-minute booking would deduct 60 minutes from your pool, with no extra cost.
Your subscription covers all family members in your household. All family members in your household can request service through your account, with a limit of one (1) active service request at a time being shared amongst everyone. Family Plan requires all family members who are 18 years or older to agree to our Terms of Service, and all family members under 18 years old to have written permission from their parents.
Overage Rates
The overage rate for all scheduled services - including Criminal Investigation, Crime Protection, Cyber Security, Security Concierge, and Legal Services - is $2.50/minute ($150/hour). This rate applies to any time used beyond your monthly included minutes. Additional minutes can also be purchased at this rate and roll over indefinitely.
The overage rate for all automated services - including Proximity Dispatch, Scheduled Monitoring, and Threat Detection - is $1.50/minute ($90/hour). Same-day service and after-hours surcharges do not apply to automated services.
All communication time (calls, texts, emails, video chats) deducts from your monthly minutes at $1.50/minute ($90/hour). You can schedule a time to contact us via our online calendar. Holiday, same-day, and after-hours surcharges apply on top of this rate when applicable.
Travel time deducts from your monthly minutes and is charged at $1.50/minute ($90/hour). Mileage is included. Travel time is calculated based on distance from CrimeFixer's Seattle office to and from service locations. Holiday, same-day, and after-hours surcharges apply on top of this rate when applicable.
If you need your report delivered within 3 hours of completing service, a rush report surcharge of +$0.75/minute (+$45/hour) is added on top of your service rate for the duration of that service. This surcharge stacks with holiday, same-day, and after-hours surcharges, and applies on top of all service rates including scheduled service.
Services provided on holidays incur a holiday surcharge of +$0.75/minute (+$45/hour). Holidays include: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. This surcharge stacks with rush report, same-day, and after-hours surcharges, and applies on top of all service rates including scheduled service, automated service, communication, and travel time.
Any booking where the service will be provided same-day (12:00 AM – 11:59 PM) incurs a same-day service surcharge of +$0.75/minute (+$45/hour). This surcharge stacks with rush report, holiday, and after-hours surcharges, and applies on top of all service rates except automated services.
Services provided between 9:00 PM and 9:00 AM (Pacific Standard Time) incur an after-hours surcharge of +$0.75/minute (+$45/hour). This surcharge stacks with rush report, holiday, and same-day surcharges, and applies on top of all service rates except automated services.
Emergency response is charged at a flat rate of $5.00/minute ($300/hour). This rate replaces all other service rates and surcharges — no additional surcharges apply. By requesting emergency response, you authorize CrimeFixer to incur all necessary expenses on your behalf. See 24/7 Emergency Response above for full details.
Full access to all 34 services.
What's Included
Your plan includes 3,000 minutes (50 hours) of service time each month. All services draw from this shared pool — scheduled services, automated services, communication, and travel. Every service type consumes minutes equally: 1 minute of any service uses 1 minute from your pool. The different per-minute rates listed below only apply when purchasing additional minutes or using time beyond your monthly included amount. Standard reports are included at no additional time cost. Unused monthly time does not roll over, but any additional time you purchase rolls over indefinitely.
You can book any available date up to 30 days in advance using our online calendar. Availability is shared among all clients on a first-come, first-served basis.
If you contact us and you're dealing with an emergency that restricts your ability to schedule or pay for service (for example: you're being physically assaulted or someone is breaking into your home), we'll immediately respond and provide service - 24 hours per day, 7 days a week.
Emergency response is typically triggered by Crime Response or Cybercrime Response situations where the nature of the emergency prevents you from scheduling or paying through normal channels.
Once we've completed service, you'll have 24 hours to pay for the services rendered through your client portal. If payment is not received within 24 hours, your account will be suspended until the balance is paid. Emergency response requires an active subscription.
Emergency response is based on a triage system where the client with the most critical situation is given priority. Response time is not guaranteed due to where the closest investigator is at the time of request.
If we have to end your service to respond to another client's emergency, you will receive triple the interrupted service time back as credited minutes that roll over indefinitely. This is the only circumstance in which monthly subscription minutes are credited back.
You can pause or cancel your subscription at any time through your account. When you pause, your remaining days are saved until you're ready to resume. If you cancel, you'll have full access to our services through the end of your current billing cycle. We do not provide refunds.
Standard operating expenses — gas, tolls, and parking — are always included in your subscription with no cap. Non-standard expenses — lodging, event tickets, vehicle rentals, court record fees, third-party services, private database fees, and anything else required to provide service — are covered up to a combined total of $495/month. Non-standard expenses that exceed the $495 monthly limit require your approval before being incurred and are charged to you at cost with no markup. During emergency response, normal expense limits and approval requirements do not apply — by requesting emergency response, you authorize CrimeFixer to incur all necessary expenses on your behalf.
Standard reports are included with your subscription at no additional cost. Rush reports incur an additional per-minute surcharge on top of your service time (see Rush Report below). Reports are delivered by 9:00 PM the day after service is completed. Each report includes a detailed timeline of events - plus date, time, and location stamped videos, photos, and any other evidence we've gathered. We also triple-check all reports for accuracy to ensure they're court-ready before submitting them to you, your attorney, or law enforcement.
1 free booking reschedule per month. Additional reschedules: the minutes from your original booking are deducted from your monthly pool, but no additional fee is charged. For example, rescheduling a 60-minute booking would deduct 60 minutes from your pool, with no extra cost.
Your subscription covers all family members in your household. All family members in your household can request service through your account, with a limit of one (1) active service request at a time being shared amongst everyone. Family Plan requires all family members who are 18 years or older to agree to our Terms of Service, and all family members under 18 years old to have written permission from their parents.
Overage Rates
The overage rate for all scheduled services - including Criminal Investigation, Crime Protection, Cyber Security, Security Concierge, and Legal Services - is $2.00/minute ($120/hour). This rate applies to any time used beyond your monthly included minutes. Additional minutes can also be purchased at this rate and roll over indefinitely.
The overage rate for all automated services - including Proximity Dispatch, Scheduled Monitoring, and Threat Detection - is $1.00/minute ($60/hour). Same-day service and after-hours surcharges do not apply to automated services.
All communication time (calls, texts, emails, video chats) deducts from your monthly minutes at $1.00/minute ($60/hour). You can schedule a time to contact us via our online calendar. Holiday, same-day, and after-hours surcharges apply on top of this rate when applicable.
Travel time deducts from your monthly minutes and is charged at $1.00/minute ($60/hour). Mileage is included. Travel time is calculated based on distance from CrimeFixer's Seattle office to and from service locations. Holiday, same-day, and after-hours surcharges apply on top of this rate when applicable.
If you need your report delivered within 3 hours of completing service, a rush report surcharge of +$0.50/minute (+$30/hour) is added on top of your service rate for the duration of that service. This surcharge stacks with holiday, same-day, and after-hours surcharges, and applies on top of all service rates including scheduled service.
Services provided on holidays incur a holiday surcharge of +$0.50/minute (+$30/hour). Holidays include: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. This surcharge stacks with rush report, same-day, and after-hours surcharges, and applies on top of all service rates including scheduled service, automated service, communication, and travel time.
Any booking where the service will be provided same-day (12:00 AM – 11:59 PM) incurs a same-day service surcharge of +$0.50/minute (+$30/hour). This surcharge stacks with rush report, holiday, and after-hours surcharges, and applies on top of all service rates except automated services.
Services provided between 9:00 PM and 9:00 AM (Pacific Standard Time) incur an after-hours surcharge of +$0.50/minute (+$30/hour). This surcharge stacks with rush report, holiday, and same-day surcharges, and applies on top of all service rates except automated services.
Emergency response is charged at a flat rate of $5.00/minute ($300/hour). This rate replaces all other service rates and surcharges — no additional surcharges apply. By requesting emergency response, you authorize CrimeFixer to incur all necessary expenses on your behalf. See 24/7 Emergency Response above for full details.
FAQs
Get answers to the questions we hear most from new clients.
We offer a free consultation plus three plans: Basic ($49.50/month, 30 minutes included, full access to all 34 services), Standard ($495/month, 300 minutes of included service time + all automated services), and Advanced ($4,950/month, 3,000 minutes of included service time + all automated services). All plans include full access to all 34 services. All automated services (Proximity Dispatch, Scheduled Monitoring, Threat Detection) are billed at a reduced per-minute rate ($2.00/min Basic, $1.50/min Standard, $1.00/min Advanced). All plans include same-day scheduling, next-day report delivery, 24/7 emergency response, family plan, and expense coverage. Surcharges of $1.00/min (Basic), $0.75/min (Standard), or $0.50/min (Advanced) apply for rush reports, same-day service, holidays, and after-hours service. Same-day service and after-hours fees do not apply to automated services; rush report and holiday fees apply at half their normal rate for Proximity Dispatch. Travel time is $2.00/min (Basic), $1.50/min (Standard), or $1.00/min (Advanced) with mileage included. Report time is included. Communication (calls, texts, emails, video chats) is $2.00/min (Basic), $1.50/min (Standard), or $1.00/min (Advanced). Standard expenses are included. Non-standard expenses are covered up to $4.95/month (Basic), $49.95/month (Standard), or $495/month (Advanced). There are no contracts - it's month-to-month, and you can pause or cancel anytime through your account.
No. Everything we do is confidential. We will never disclose that you hired us, all the information you provide will be securely stored, and all our services will be conducted in secret to safeguard you from suspicion and retaliation. Our investigators are trained in covert operations and will never reveal your involvement. If we need to communicate with you, we can use secure, encrypted channels if you believe you're being monitored.
Yes, everything we do is legal. Crime Fixer is a licensed private investigation agency in Washington State (License #DOR00031710). We carry $1,000,000 in general liability insurance and a $10,000 surety bond. We coordinate with attorneys and law enforcement to ensure we're operating within the bounds of the law and that all the evidence we gather will hold up in court. We've successfully provided evidence in hundreds of criminal and civil cases. Any references to "arrest" on this website refer to citizen's arrest authority under Washington State law (RCW 10.31.100).
Very quickly. You can book same-day service until 9 PM PST, or schedule up to 30 days in advance. For emergencies, we provide 24/7 response - we respond first, you pay within 24 hours after service is complete. Our automated monitoring services (Remote Overwatch, Proximity Dispatch, and Scheduled Monitoring) begin running immediately upon subscription activation.
We're based in Seattle, Washington with an office at 400 University Street. Our primary service area includes King County, Pierce County, and Snohomish County. Travel time is $2.00/min (Basic), $1.50/min (Standard), or $1.00/min (Advanced) with mileage included, calculated from our Seattle office. Our remote services (cyber security, location search, background checks) can be conducted anywhere in the country.
Yes. All evidence we gather is obtained through legal methods and is admissible in court. We provide court-ready reports delivered by 9:00 PM the next day with timestamped evidence. Our licensed private investigators can also provide court testimony to enhance the credibility of your case. We've successfully supported hundreds of criminal and civil cases with our evidence.
"Effective, dependable, precise, and absolutely professional. Thank you so much for helping me with compassion, dedication and the quickness, Crime Fixer!"
"Crime Fixer definitely stepped up in a big way for my needs recently. Did extra research and found resources that resolved the issue. Thank you!"
"Crime Fixer is a wonderful company to help with your problem. What I needed got done and I'm very happy in the results. If I need help again I know who to call."
About Us
Our experienced private investigators (also known as PIs, private eyes, private detectives, personal detectives, and personal investigators) specialize in finding creative solutions to crime.
Licensed, Bonded, & Insured
Washington State License #DOR00031710
$1,000,000 General Liability Insurance
$10,000 Surety Bond
Verify Our Credentials
5+ Years Experience
Over 5 years of hands-on criminal investigation experience serving citizens, attorneys, businesses, and law enforcement across Washington State
500+ Cases Solved
Over 500 successfully resolved cases spanning criminal investigation, crime protection, cyber security, and legal services
10,000+ Hour IRD
10,000+ hours of ideation, research & development have been put into the tools, tactics, and techniques we use to stop, solve, and prevent crime - based on the methods used by the CIA, FBI, & NSA
Service Area & Office Location
We provide service throughout Washington State to citizens, attorneys, businesses, local governments, religious organizations, homeowners associations, and law enforcement agencies. Our office is located at 400 University Street, Seattle, WA 98101. In-person meetings by appointment only.
Schedule Your Free 30-Minute Confidential Consultation
During this free 20-minute confidential consultation we'll discuss your situation over the phone to see if it's something we can help you with. If we can help you, we'll interview you to gather all the information we need to determine how difficult it will be to achieve the result, what services will be needed, and how much it will cost.
Consultation
Schedule a free 30-minute confidential call, video, or in-person meeting. We'll listen to your situation and determine the best path forward.
Subscribe
Choose your plan starting at $49.50/month with no contracts or commitments. Pause or cancel anytime.
Schedule
Book your first service same-day or up to 30 days ahead. Automated monitoring begins immediately.
Service
Our licensed investigators execute the operation using legal, court-approved methods tailored to your case.
Report
Receive a court-ready report by 9:00 PM the next day with all gathered evidence and findings.