$495/Month

Get full-service access to our Criminal Investigation, Crime Protection, and Cyber Security services - which include a combined total of 27 different services provided by a licensed private investigator - starting at $495/month. No contracts or long-term commitments. Month-to-month subscription. Pause or cancel anytime.

Unlimited Automated Services Per Month

Your subscription includes unlimited automated services that run continuously in the background, free of charge. It consumes no service time and no scheduling is required by you. When our systems detect something that needs attention, we review it and respond if necessary. If an alert requires us to take action, standard manual service time applies. Automation services include: Remote Overwatch (Security Cameras, Dash Cams), Proximity Dispatch (Surveillance, Process Service, Protective Surveillance, Bodyguard Driver, Break-In Testing), and Continuous Scans (Location Search, Background Check, Risk Radar, Device Security, Cloud Protection, Network Hardening, Digital Eraser, Hack Testing).

300 Minutes Of Manual Services Per Month

You get 300 minutes of manual service time included with your monthly subscription. Manual service time is when a licensed private investigator is actively working on your case - whether conducting surveillance in the field, running a background check, securing your devices, or any other service requiring direct investigator involvement. Additional service time is $1/minute (9:00 AM - 3:00 PM). Unused service time does not roll-over to the following month(s).

Add-On Rates

The following per-minute fees apply in addition to your included 300 minutes:

$1/Minute Rush Report - If you need your report delivered within 3 hours of completing service, a rush report fee of $1/minute applies.

$1/Minute Rush Service - If you need service within 3 hours of booking, a rush service fee of $1/minute applies. This also applies to emergency services.

$1/Minute Peak Time Service - Services provided during peak hours (6:00 AM - 9:00 AM and 3:00 PM - 6:00 PM) incur a peak time fee of $1/minute.

$1/Minute After-Hours Service - Services provided between 6:00 PM and 6:00 AM incur an after-hours fee of $1/minute.

$1/Minute Weekend Service - Services provided on weekends (Saturday and Sunday) incur a weekend fee of $1/minute.

$1/Minute Holiday Service - Services provided on holidays incur a holiday fee of $1/minute. Holidays include: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

$1/Minute Multiple Bookings At A Time - If you have more than one active booking at a time, a multiple bookings fee of $1/minute applies to each additional concurrent booking.

Same-Day Service Availability

You can schedule same-day service until 6:00 PM (Pacific Standard Time), or book any future date up to 30 days in advance, using our online calendar. Availability is shared among all clients on a first-come, first-served basis. We provide 1 free booking cancellation per month.

Cancellation Fee

We provide 1 free booking cancellation per month. Additional cancellations incur a 25% cancellation fee based on the total cost of the cancelled booking. Unused minutes from the cancelled booking go towards your account balance and will roll over indefinitely until used.

Next-Day Report Delivery

Reports are delivered by 6:00 PM the day after service is completed. Each report includes a detailed timeline of events - plus date, time, and location stamped videos, photos, and any other evidence we've gathered. We also triple-check all reports for accuracy to ensure they're court-ready before submitting them to you, your attorney, or law enforcement.

Emergency Response

If you contact us and you're dealing with an emergency that restricts your ability to schedule or pay for service (for example: you're being physically assaulted or someone is breaking into your home), we'll immediately respond and provide service - 24 hours per day, 7 days a week. Once we've completed service, you'll have 24 hours to pay for the services rendered. Emergency response requires an active subscription.

Family Plan

Your subscription covers all family members in your household. All family members in your household can request service through your account, with a limit of one (1) active service request at a time being shared amongst everyone. Family Plan requires all family members who are 18 years or older to agree to our Terms of Service, and all family members under 18 years old to have written permission from their parents.

Service Area

We're based in Washington State and provide service throughout King County, Pierce County, and Snohomish County. All travel time consumes service time and is charged at the applicable per-minute rate. If you need us to provide services outside of these areas, we charge $2.75/minute for all travel time outside of these areas. Travel time outside our service area is charged from the time we exit our service area until we arrive at the location where we start service, and from the time we depart the location where we end service until we reenter our service area.

Travel Time

All travel time consumes service time and is charged at the applicable per-minute rate. Travel time is calculated based on distance from CrimeFixer's Seattle office to and from service locations.

Expense Coverage

Standard operating expenses - gas, tolls, parking, and database fees - are included in your subscription. Non-standard expenses - lodging, event tickets, vehicle rentals, court record fees, third-party services, and anything else required to provide service - are covered up to a combined total of $49.95 per month. Non-standard expenses that exceed the monthly limit require your approval before being incurred and are charged to you at cost with no markup.

Scheduled Contact

You can schedule a time to contact us via our online calendar. All contact time consumes service time and is charged at the applicable per-minute rate. Contact is considered a call, text, email, and video chat.

Pause or Cancel Anytime

You can pause or cancel your subscription at any time through your account. When you pause, your remaining days are saved until you're ready to resume. If you cancel, you'll have full access to our services through the end of your current billing cycle. We do not provide refunds.

Criminal Investigation Services

Criminal Investigation services remove dangerous criminals from your life using Surveillance, Location Search, Background Check, Criminal Targeting, Legal Support, Polygraph, and Forensics services.

Surveillance

Upon arrival, we'll physically scan the location to determine if the subject is there, verify who/what else is at the location, map out the area so we can understand the layout, confirm what type of surveillance equipment we'll need, select the ideal surveillance positions and ways to remain undetected, and identify what types obstacles we're likely to encounter and how to overcome them. After that, we'll conduct a stakeout - using high-zoom cameras, hidden cameras, and drones - to observe their activities, secretly follow them from location to location - on foot, in a vehicle, or with a drone - to see where they go and what they do, and go undercover - using disguises, fake identities, and believable cover stories - so we can get close enough to gather evidence of their activities. We also provide Proximity Dispatch, where a private investigator will be automatically deployed to provide service - at no additional cost - whenever they're within 15 minutes of a location where the subject is known to live, work, or visit (with no scheduling or coordination required by you).

Location Search

We use geolocation data to determine the location of the subject's electronic devices (phones, tablets, laptops, watches, headphones, vehicles), facial recognition software to find recent photos and videos that reveal their location, and automated license plate readers to pinpoint their vehicle's last known location. Private databases, public databases, the dark web, social media platforms, and search engines are also used to gather additional location data; such as: address history, school records, phone numbers, email addresses, videogame accounts, employment history, traffic infraction records, social security numbers, voter registration information, vehicle maintenance history, marriage/divorce records, and recreational/professional licenses. We can also set up Continuous Scans - at no additional cost - that automatically alert you whenever new information is found.

Background Check

We use private and public databases to gather information about the subject's court records, police reports, bodycam footage, 911 calls, news articles, social media accounts, software subscriptions, real estate properties, business information, vehicle records, business records, real estate records, military records, and death records. If you need information about the subject's bank accounts, brokerage accounts, investment accounts, and cryptocurrency accounts, we charge a custom fee for this. We can also set up Continuous Scans - at no additional cost - that automatically alert you whenever new information is found.

Criminal Targeting

We can distribute evidence we've gathered of the subject's illegal activities to authorities who stop, disrupt, and/or reduce their ability to commit crimes. Specifically, any evidence that can be used to send the suspect to jail/prison for violating court orders, shut down their business for regulatory violations, cut off their financial benefits due to fraudulent claims, and have their vehicle repossessed for non-payment or driving with a suspended license. Their access to illegal resources/support can also be restricted by submitting evidence of their suppliers/associates' illegal activities to authorities. We can also distribute evidence of the subject's illegal activities to media outlets, local news stations, and across social media to increase the pressure on authorities to take action. If you need us to increase public awareness by distributing the evidence via paid social media advertising, we charge an additional fee for this.

Legal Support

We provide court runner, process service, legal information, opposition research, and court testimony services.

Court runner reviews documents to ensure they meet submission requirements, files documents at the appropriate courthouse, and provides you with proof of delivery. We can also perform record searches and retrieve documents in-person from the court clerk's office.

Process Service (the delivery of legal documents to someone for a court case) involves reviewing the documents you want us to serve to ensure everything is in order, printing and packaging the documents that need to be served, serving the documents at a time and place where the person being served can't avoid us, taking a photograph of them being served so they can't claim they weren't, providing you with an affidavit of service, and - if necessary - notarizing the affidavit of service and/or submitting it to court on your behalf.

Legal information includes providing you with legal forms, legal templates, legal procedures, and attorney selection research to help you find qualified representation.

Opposition research is used to uncover a judge's and/or opposing counsel's bias and weaknesses by sitting in on their active court cases, analyzing their previous court cases, and creating personality profiles based on what we discover - which can then be used to adjust your communication strategy and more effectively argue your case.

Court testimony services can enhance the credibility of your case by having our licensed private investigators testify in court about the evidence they've gathered. This includes preparing to testify by reviewing your case to ensure we know all the facts, conferring with your attorney to see if there is anything else they recommend, and being on standby to testify.

We also provide Proximity Dispatch, where a private investigator will be automatically deployed to provide Process Service - at no additional cost - whenever they're within 15 minutes of a location where the subject is known to live, work, or visit (with no scheduling or coordination required by you).

Bug Sweep

Bug Sweep Services find hidden cameras, audio recorders, GPS trackers, electronic harassment devices, and data cables designed to steal your private data. We use radio frequency detectors to scan for devices, visually inspect the places where devices are usually hidden, disassemble items/fixtures to search for devices, use snake cameras to search for devices in hard to reach places, use infrared cameras to detect devices that use night vision, and use thermal cameras to locate devices that give off heat signatures.

Polygraph

Polygraphs detect lies by placing sensors on the body to measure physiological responses (heart rate, blood pressure, and perspiration) while our private investigators ask specific questions designed to detect deception. To increase the accuracy of the readings, we also use eye tracking (measuring eye movements, pupil dilation, and other visual cues) along with voice stress testing (measuring subtle changes in the way someone speaks).

Forensics

We'll conduct a crime scene investigation to gather evidence that can help determine who committed the crime; including: DNA (hair, skin, feces, urine, blood, saliva, and ejaculate), tools, fibers, ballistics (bullets, gunshot residue, and cartridge cases), narcotics, footprints, tire tracks, fingerprints, data/metadata, and electronic devices (phones, computers, and smart watches). This may also involve verifying that someone is linked to a crime by secretly gathering DNA and fingerprints from the items they've discarded (bottles, utensils, drug paraphernalia, etc) and/or digital footprints they've left behind. Analysis of the evidence is an additional fee.

Crime Protection Services

Crime Protection services protect you from crime using Remote Overwatch, Protective Surveillance, Bodyguard Driver, Crime Response, Break-In Testing, Risk Radar, and I.D. Kit services.

Remote Overwatch

Every time Security Cameras detect someone on your property, or Dash Cams detect someone near your vehicle, a licensed private investigator will check the live video feed - at no additional cost - to determine if they're a threat. If the person is behaving suspiciously or attempting to commit a crime, we'll confront them over loudspeaker and - if the situation escalates - immediately deploy a private investigator to the location. Upon arrival, we'll investigate, disrupt, and/or arrest the suspect, and - if your life is in danger - a bodyguard driver will extract you to a safe location. We also monitor the live video feed whenever you enter and exit your property and/or vehicle to ensure you safely arrive and depart without incident. If you need us to monitor more than one property and/or vehicle, or monitor a property and/or vehicle that is in a high traffic area, we charge a custom fee for this. Requires security cameras and dash cams equipped with motion detection that only send notifications when a human is detected with specific areas that can be customized by us.

Protective Surveillance

We'll dispatch an undercover private investigator to follow you from location to location, or set up at strategic locations around your property, to scan the surrounding area for threats to your safety - while remaining far away enough so it's not obvious they're providing protection and close enough to physically intervene when necessary. If a potential threat is detected, the investigator will position themself near you or property to provide protection. If someone attempts to commit a crime, we'll investigate, disrupt, and/or arrest the suspect, and - if your life is in danger - extract you to a safe location. We also provide Proximity Dispatch, where a private investigator will be automatically deployed to provide service - at no additional cost - whenever they're within 15 minutes of your property or your phone's GPS-tracked location (with no scheduling or coordination required by you).

Bodyguard Driver

We'll dispatch a bodyguard driver to escort you from your current location to a secure vehicle, drive you to your next location, and escort you inside. During these times, we'll scan the area around you for known threats and identify pre-attack indicators - suspicious behavior, patterns, vehicles - so we can stop attacks before they happen. If we detect a potential threat, we'll take alternate routes to confirm they're following us, and video record their activities so we can verify their identity to support future investigations, court cases, law enforcement interventions. Once we confirm they're following us, we'll take evasive maneuvers to lose them. If an attack occurs, or is about to occur, our bodyguard drivers will physically intervene by arresting the attacker, disrupting the threat, or extracting you to a safe location. We also provide Proximity Dispatch, where a bodyguard driver will be automatically deployed to provide service - at no additional cost - whenever they're within 15 minutes of your phone's GPS-tracked location (with no scheduling or coordination required by you).

Crime Response

If you witness a crime, notice suspicious activity, or are in a situation that makes you feel unsafe, you can call, text, or video chat with us 24/7. We'll dispatch a private investigator to your location, stay on the line to monitor the situation, and provide you with real-time advice until we arrive. Upon arrival, we'll investigate, disrupt, and/or arrest the suspect, and - if your life is in danger - extract you to a safe location.

Break-In Testing

We'll conduct simulated crimes to test you, your security team's, and your security system's ability to detect threats - making you a harder target for criminals. This includes evasion, bypass, and attack testing.

Bypass testing is used to assess your locks, doors, windows, alarm systems, security cameras, and electronic devices by attempting to find unsecured access points, using non-destructive tools to gain entry, and hacking/jamming security systems. We also use social engineering techniques to attempt bypassing any staff and/or security guards on your property. We'll provide you a checklist of the things we were able to bypass and upgrades you can make to reduce the chance of a criminal bypassing your security measures in future.

Evasion testing is used to assess your security guard's ability to detect threats by attempting to reach a specific point on your property without being noticed allows you to see if they're doing their job correctly and also forces them to be constantly vigilant because they know they'll be tested at random - making them more likely to detect real threats when they arise.

Assault testing is used to assess your ability to detect threats by attempting to place a sticker on you without being noticed. This will increase your situational awareness and threat detection capabilities.

We also provide Proximity Dispatch, where a private investigator will be automatically deployed to provide service - at no additional cost - whenever they're within 15 minutes of your property or your phone's GPS-tracked location (with no scheduling or coordination required by you).

Risk Radar

We'll provide Continuous Scans that actively monitor and alert you about risks to your safety - at no additional cost - based on your real-time location and the locations you frequent (home, work, school, gym, etc). We'll send you notifications about nearby riots, looting, murder, robbery, terrorism, natural disasters, harsh weather conditions, and shutdowns along the routes you travel. We can also monitor your vital signs via smart sensors in your watches or rings, so we can respond and alert emergency services if you're having a medical emergency.

I.D. Kit

We'll create an I.D. Kit that will be distributed to our investigators, law enforcement, and across social media in the event that you, your family members, or your pets are missing/kidnapped, or your vehicles or items are stolen. Each I.D. Kit contains names, photographs, serial numbers, and other identifying information. If you need us to increase public awareness by distributing the I.D. Kit via paid social media advertising, we charge an additional fee for this.

Cyber Security Services

Cyber Security services protect your phones, tablets, and computers from hackers and stalkers by remotely scanning, testing, and fixing gaps in your security systems using Device Security, Cloud Protection, Network Hardening, Cybercrime Response, Hacking Test, Digital Eraser, and Tech Support services.

Device Security

Device security includes remotely identifying and removing malware (adware, spyware, stalkerware), updating outdated operating systems and applications, enforcing full-disk or file-level encryption, activating host-based firewalls, turning off unneeded Wi-Fi and Bluetooth auto-connect, disabling unsafe browser plug-ins, optimizing privacy settings in the device OS and browser, privacy-focused browser configuration, cookie management and tracking protection, DNS-over-HTTPS configuration, tightening user and app permissions on the device, app permission audits specific to mobile, mobile threat defense solutions, SIM card security settings, and enabling remote device tracking and theft recovery. We can also set up Continuous Scans - at no additional cost - that automatically search for device security issues and alert when they're found.

Cloud Protection

We secure cloud accounts like iCloud, Google Drive, Dropbox by optimizing privacy settings, enforcing MFA, ensuring sync clients are updated, privacy settings optimization across social media platforms, account breach monitoring and alerting, and reviewing connected third-party apps/permissions for cloud-connected services. We can also set up Continuous Scans - at no additional cost - that automatically search for cloud security issues and alert when they're found.

Network Hardening

Network hardening involves setting up a VPN to encrypt traffic, enabling firewall policies on endpoints, configuring browser/email filters for phishing protection, spam and phishing filter configuration, email encryption setup (PGP/S/MIME), and configuring SPF/DKIM/DMARC for email domains (if applicable). We can also set up Continuous Scans - at no additional cost - that automatically search for network security issues and alert when they're found.

Cybercrime Response

If you witness a cybercrime or notice suspicious activity on your device, you can call, text, or video chat with us 24/7. We'll remotely access your device and conduct a preliminary investigation to determine if a cybercrime has been committed. If you need us to use digital forensic tools, tactics, and techniques to gather evidence and identify who committed the crime, we charge an additional fee.

Hack Testing

We attempt to remotely break-in to your devices, networks, and cloud accounts to test, assess, and improve your cyber security. We can also set up Continuous Scans - at no additional cost - that automatically search for new vulnerabilities and alert you when they're found.

Digital Eraser

We'll check search engines, social media platforms, and background check websites for your personal information (name, photos, videos, phone numbers, email addresses, and home addresses). Whenever we find your personal information, we submit removal requests to delete the information from the internet, making it more difficult for criminals to target you and protecting your privacy. We can also set up Continuous Scans - at no additional cost - that automatically search for new personal information that's exposed on the internet and alert you when it's found.

Tech Support

We provide general tech support for everyday issues. This includes Q&A, troubleshooting, and product recommendations.

Terms & Conditions

Confidentiality

Your identity, the identity of person(s) we investigate for you, and any evidence/information we gather throughout the course of the investigation will not be disclosed to anyone outside of Crime Fixer LLC - unless you give us permission to do so, or it's required for us to obtain specific evidence/information, or a court order requires us to do so, or you provide false information about us publicly, or it will be used during an arbitration/litigation to resolve a dispute between you and us. You give us permission to video and audio record every interaction we have with you.

Verification

You give us permission to run a background check on you to verify that you are who you say you are, and that you do not have any current (or previous) court cases, protection orders, no-contact orders, or criminal charges filed against you by the person(s) being investigated, their family members, or the people they associate with. You will provide us with a copy of your government-issued photo ID (driver's license, passport, or state ID) and/or business documents (general business license, professional license, federal tax ID, and insurance) upon request. You must submit to an interview, polygraph, and background check for certain investigations.

Violations

If you commit any of the following violations, we have the right to immediately terminate service, keep your payment, and withhold the Court-Ready Report. If you commit violations #1, #2, #3, or #4, your confidentiality will be waived, the person(s) we're investigating will be alerted that you hired us, and we'll conduct our own investigation into you. If you commit any of the following violations, and your violation leads to our mental, physical, financial, emotional, or reputational harm, you will compensate us for any damages or losses sustained.

Violation #1: Not disclosing current (or previous) court cases, protection orders, no-contact orders, or criminal charges filed against you by the person(s) being investigated, their family members, or the people they associate with.

Violation #2: Asking us to disclose the names, locations, contact information, or legally restricted data of people that we previously told you we would not disclose.

Violation #3: Lying to us or purposefully omitting information about the purpose of the investigation.

Violation #4: Displaying abusive, malicious, malevolent, manipulative, or threatening intent towards us or the person(s) being investigated.

Violation #5: Conducting (or having someone else conduct) a separate investigation that interferes with our investigation.

Violation #6: Telling us (or making suggestions about) what services we should use, how we should use them, when we should use them, where we should use them, and why we should use them.

Autonomy

Due to unforeseen circumstances, we may not be able to provide some private investigation services and may have to use alternative methods to achieve the result. All decisions about what services will be used, how they will be used, when they will be used, and where they will be used will be made solely by us.

Liability

We are not liable for any mental, physical, financial, emotional, or reputational harm that may arise from the use of any evidence/information we provide. We will always attempt to verify the evidence/information we provide before delivering it to you; however, we can not guarantee the accuracy of the evidence/information we provide due to factors beyond our control; such as database errors, incorrect information that you provide, and previously unknown facts about the situation.

Update

New versions of this agreement will be sent to you periodically. If you wish to continue to receive service, you must agree to the new agreement before the end of your current billing cycle. If you do not agree by the end of your current billing cycle, your subscription and the services it provides will be paused at the end of the current billing cycle, and can be reactivated once you agree to the new agreement.

Safety

To protect the integrity of the investigation and the safety of the person(s) being investigated, we may withhold some evidence/information from you - such as the names, locations, or contact information of the person(s) we're investigating - unless you can prove (to our satisfaction) that you're not a threat to the integrity of the investigation and the person(s) being investigated. We may also withhold legally restricted data obtained from private databases that can only be viewed by law enforcement and attorneys. If you can't prove that you're not a threat to the integrity of the investigation and person(s) being investigated, we can provide the evidence/information to your attorney or law enforcement (as long as we believe they are legitimate, won't interfere with our investigation, and don't have a personal connection to you or the person(s) being investigated). If you don't have an attorney or law enforcement agency involved in your situation, and we've conducted Surveillance Services during the investigation, we can provide you with photographs of the person(s) being investigated - redacting anything in the photos that could reveal their location - so you can confirm we've located them and are doing the work you hired us to do.